About Big Jacks Dumpster Rental Jacksonville

How this started

Jack Marshburn had worked construction and hauling around Jacksonville and Onslow County for years when he started the company with a single truck and one container in 2010. He'd spent long enough on job sites to know exactly what went wrong with dumpsters: containers that turned up late or in the wrong size, prices that changed once the load crossed a scale, and out-of-town haulers who didn't know the run to the county landfill, the North Carolina rules on burning, how heavy this wet sand fill gets after a rain, or how a storm off the Camp Lejeune coast fills a yard with brush.

The idea was simple: run it like a Jacksonville outfit that actually knows Jacksonville. More than a decade in, the operating principle hasn't moved: tell people the truth about what they need, protect the property, keep the job clean, know exactly where the debris goes, and charge the number that was quoted.

What we actually do differently

We know the local rules and where the debris goes. In Jacksonville the curbside pickup and the Onslow County recycling drop-offs and household hazardous waste facility won't take construction debris, North Carolina's open-burning rules rules prohibit burning it, and the Onslow County Landfill's transfer station in Jacksonville is where it goes - so a real project's debris goes covered to that transfer station, with Freon appliances, tires, electronics and paint routed to the right place, and clean metal and concrete kept separate for recycling. And because Jacksonville drains to the New River, we keep the load and site clean so nothing washes toward the water. We know the run and the county programs cold, and we keep the job clean and compliant. On the day, that's the whole job.

We recommend smaller containers. This one surprises people. Dense material - plaster, tile, concrete and the wet Onslow County sand - reaches a container's tonnage allowance while it still looks half empty. Recommending the 15 yard instead of the 20, or a dedicated 10 for the concrete, costs us revenue and saves the customer money. We do it anyway.

We're built for a coastal military city and hurricane season. Jacksonville is the seat of Onslow County and the home of Camp Lejeune, so much of the work is PCS move-outs, rental turnovers and remodel after remodel across the base-area neighborhoods - bulky and dense debris both - and hurricane, coastal-wind and river-flat flooding cleanup is a way of life here, not an exception. When a storm comes through and the whole coast needs containers at once, being a local crew is what lets us respond - and we size a storm container to the mixed debris and get it out fast.

One number, tarped loads. The flat rate covers delivery, the rental period, collection, the disposal and a stated tonnage allowance, with the overage rate quoted in the same breath. And every load leaves tarped and secured for the haul, as North Carolina requires. No fuel surcharge, no environmental fee appearing on an invoice for the first time.

Why local knowledge matters here

Jacksonville is the seat of Onslow County, on the tidal New River near the North Carolina coast - a small river town transformed in 1941 by the arrival of Marine Corps Base Camp Lejeune, which made it the Marine Corps town of the Carolinas. Generations of Marines and their families have cycled through on PCS orders, veterans have put down roots, and the base and its air station at New River still anchor the city. That history shapes the work: constant PCS move-out cleanouts and rental turnovers around the base, renovations of the older in-town homes, and new subdivisions going up out toward Holly Ridge and the coast. And nearly every job that moves earth hits the sandy coastal-plain ground and a high water table, which comes up wet with loose sand rather than rock.

Then there's the regulatory reality that shapes all of it: construction debris being barred from the curbside pickup and the county convenience sites, North Carolina's open-burning rules that prohibit burning C&D and household trash, the Onslow County Landfill on Meadowview Road - the county's Subtitle D facility with the Material Recovery Facility beside it - that takes the rest by the tipping fee, the recovery of clean metal, wood and cardboard, the ban on burning treated lumber, and the tarped-load requirement on every haul. A company that works the system every day knows all of it. We quote each job on what it actually is, and we'll explain the difference if you want to hear it.

The people you'll deal with

• Jack Marshburn — Owner & Founder. Years in local construction and hauling before starting the company. Still takes sizing calls, particularly on anything involving concrete, wet sand fill, heavy demolition or a tricky placement on a coastal lot.
• Marcus Ellis — Operations Manager. Runs the schedule, the swaps and the contractor and property-management accounts, and knows which runs across Onslow County a loaded truck can and can't make in a day. If you need a same-day swap, he's the one who makes it happen.
• Dale Rivenbark — Lead Driver. Has been placing containers on Jacksonville's subdivision lots and sandy coastal driveways for years and sizes a load by eye better than most. If he says a 30 won't fit your lot, it won't.
• Whitney Cole — Customer Care Lead. First voice on the phone most mornings, and the person who will walk you through the local rules, what can and can't go in the container, and where the electronics, tires, appliances and brush need to go.

Where we work

Jacksonville, Richlands, Swansboro, Hubert, Sneads Ferry, Holly Ridge, Half Moon, Piney Green, Northwoods, Verona, Midway Park, North Topsail Beach, Dixon, Maple Hill and Stella across Onslow County and the Camp Lejeune coast. If you're further out than that, call anyway and we'll tell you honestly whether we're the right company for the job.

• Jacksonville, NC
• Richlands, NC
• Swansboro, NC
• Hubert, NC
• Sneads Ferry, NC
• Holly Ridge, NC
• Half Moon, NC
• Piney Green, NC
• Northwoods, NC
• Verona, NC
• Midway Park, NC
• North Topsail Beach, NC
• Dixon, NC
• Maple Hill, NC
• Stella, NC